/*
 * FH Support — Frontend Styles v1.0.0
 * Scoped to .fhs-* | Montserrat | Brand: #f16a22
 */
@import url('https://fonts.googleapis.com/css2?family=Montserrat:wght@400;500;600;700;800&display=swap');
:root {
  --fhs-primary:#f16a22; --fhs-primary-hover:#d4561a; --fhs-primary-light:#fef0e6;
  --fhs-font:'Montserrat',sans-serif; --fhs-text:#0f172a; --fhs-text-muted:#64748b;
  --fhs-text-light:#94a3b8; --fhs-bg:#ffffff; --fhs-bg-subtle:#f8fafc;
  --fhs-border:#e2e8f0; --fhs-radius:10px; --fhs-radius-sm:6px; --fhs-radius-lg:14px;
  --fhs-shadow:0 1px 3px rgba(0,0,0,.06),0 4px 20px rgba(0,0,0,.07);
  --fhs-shadow-focus:0 0 0 3px rgba(241,106,34,.22);
  --fhs-success:#16a34a; --fhs-success-bg:#f0fdf4; --fhs-success-border:#bbf7d0;
  --fhs-error:#dc2626;   --fhs-error-bg:#fef2f2;   --fhs-error-border:#fecaca;
  --fhs-transition:0.16s ease;
}
.fhs-wrap*,.fhs-wrap*::before,.fhs-wrap*::after{box-sizing:border-box;}
.fhs-wrap{font-family:var(--fhs-font);font-size:14px;color:var(--fhs-text);line-height:1.6;-webkit-font-smoothing:antialiased;max-width:1200px;margin:0 auto;padding:40px 20px 80px;}
.fhs-hidden{display:none!important;}
/* Page title suppression */
.fhs-page .entry-title,.fhs-page .page-title,.fhs-page h1.entry-title,.fhs-page header.entry-header,.fhs-page .page-header{display:none!important;}
/* Page header */
.fhs-page-header{display:flex;align-items:flex-start;justify-content:space-between;gap:16px;margin-bottom:28px;flex-wrap:wrap;}
.fhs-page-title{font-size:22px;font-weight:700;margin:0 0 4px;}
.fhs-page-subtitle{font-size:13px;color:var(--fhs-text-muted);margin:0;}
/* Cards */
.fhs-card{background:var(--fhs-bg);border:1px solid var(--fhs-border);border-radius:var(--fhs-radius-lg);padding:24px;margin-bottom:20px;box-shadow:var(--fhs-shadow);}
.fhs-card-title{font-size:15px;font-weight:600;margin:0 0 18px;display:flex;align-items:center;gap:8px;}
/* Notices */
.fhs-notice{padding:13px 18px;border-radius:var(--fhs-radius);font-size:13px;font-weight:500;margin-bottom:16px;line-height:1.5;}
.fhs-notice--error  {background:var(--fhs-error-bg);border:1px solid var(--fhs-error-border);color:var(--fhs-error);}
.fhs-notice--success{background:var(--fhs-success-bg);border:1px solid var(--fhs-success-border);color:var(--fhs-success);}
.fhs-notice--info   {background:var(--fhs-primary-light);border:1px solid rgba(241,106,34,.25);color:#b8460f;}
.fhs-notice--warning{background:#fffbeb;border:1px solid #fde68a;color:#d97706;}
.fhs-notice a{font-weight:700;color:inherit;}
/* Messages (AJAX) */
.fhs-messages{margin-top:8px;}
.fhs-msg{padding:10px 14px;border-radius:var(--fhs-radius-sm);font-size:13px;margin-bottom:6px;}
.fhs-msg--success{background:var(--fhs-success-bg);border:1px solid var(--fhs-success-border);color:var(--fhs-success);}
.fhs-msg--error  {background:var(--fhs-error-bg);border:1px solid var(--fhs-error-border);color:var(--fhs-error);}
/* Buttons */
.fhs-btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:9px 20px;border-radius:var(--fhs-radius);font-size:13px;font-weight:600;font-family:var(--fhs-font);cursor:pointer;border:2px solid transparent;text-decoration:none;white-space:nowrap;line-height:1;transition:background var(--fhs-transition),color var(--fhs-transition),border-color var(--fhs-transition),transform var(--fhs-transition);}
.fhs-btn:hover{transform:translateY(-1px);text-decoration:none;}
.fhs-btn:disabled{opacity:.55;cursor:not-allowed;pointer-events:none;transform:none;}
.fhs-btn-primary{background:#f16a22;color:#fff;border-color:#f16a22;}
.fhs-btn-primary:hover{background:#d4561a;border-color:#d4561a;color:#fff;}
.fhs-btn-outline{background:transparent;color:#f16a22;border-color:#f16a22;}
.fhs-btn-outline:hover{background:var(--fhs-primary-light);}
.fhs-btn-ghost{background:transparent;color:var(--fhs-text-muted);border-color:var(--fhs-border);}
.fhs-btn-ghost:hover{background:var(--fhs-bg-subtle);color:var(--fhs-text);}
.fhs-btn-success{background:var(--fhs-success);color:#fff;border-color:var(--fhs-success);}
.fhs-btn-sm{padding:5px 12px;font-size:12px;border-radius:var(--fhs-radius-sm);}
.fhs-btn-spinner{width:13px;height:13px;border:2px solid rgba(255,255,255,.4);border-top-color:#fff;border-radius:50%;animation:fhs-spin .65s linear infinite;}
.fhs-btn-ghost .fhs-btn-spinner,.fhs-btn-outline .fhs-btn-spinner{border-color:rgba(241,106,34,.3);border-top-color:#f16a22;}
@keyframes fhs-spin{to{transform:rotate(360deg);}}
/* Forms */
.fhs-form{display:flex;flex-direction:column;gap:14px;}
.fhs-form-row{display:flex;gap:12px;align-items:flex-start;flex-wrap:wrap;}
.fhs-form-field{display:flex;flex-direction:column;gap:5px;}
.fhs-form-field--grow{flex:1;min-width:180px;}
.fhs-form-actions{display:flex;gap:10px;align-items:center;}
.fhs-label{font-size:12px;font-weight:600;color:#475569;}
.fhs-required{color:#f16a22;}
.fhs-input,.fhs-select{border:1px solid var(--fhs-border);border-radius:var(--fhs-radius-sm);padding:8px 12px;font-size:13px;font-family:var(--fhs-font);color:var(--fhs-text);background:#fff;width:100%;transition:border-color var(--fhs-transition);}
.fhs-input:focus,.fhs-select:focus,.fhs-textarea:focus{border-color:#f16a22;outline:none;box-shadow:var(--fhs-shadow-focus);}
.fhs-textarea{border:1px solid var(--fhs-border);border-radius:var(--fhs-radius-sm);padding:10px 12px;font-size:13px;font-family:var(--fhs-font);color:var(--fhs-text);background:#fff;width:100%;resize:vertical;}
.fhs-textarea--reply{min-height:100px;}
/* Ticket list */
.fhs-ticket-list-header,.fhs-ticket-row{display:grid;grid-template-columns:1fr 140px 110px 120px 70px;gap:12px;align-items:center;}
.fhs-ticket-list-header{padding:7px 0;border-bottom:1px solid var(--fhs-border);font-size:11px;font-weight:600;color:var(--fhs-text-light);text-transform:uppercase;letter-spacing:.05em;margin-bottom:4px;}
.fhs-ticket-row{padding:13px 0;border-bottom:1px solid var(--fhs-bg-subtle);}
.fhs-ticket-row:last-child{border-bottom:none;}
.fhs-ticket-subject{font-size:14px;font-weight:600;color:var(--fhs-text);text-decoration:none;display:block;margin-bottom:3px;}
.fhs-ticket-subject:hover{color:#f16a22;}
.fhs-ticket-meta{display:flex;align-items:center;gap:6px;font-size:12px;color:var(--fhs-text-light);}
.fhs-ticket-number{font-family:monospace;font-size:11px;background:var(--fhs-bg-subtle);padding:1px 5px;border-radius:4px;color:var(--fhs-text-muted);}
.fhs-ticket-updated{font-size:12px;color:var(--fhs-text-light);}
@media(max-width:768px){.fhs-ticket-list-header{display:none;}.fhs-ticket-row{grid-template-columns:1fr;gap:6px;}}
/* Pills */
.fhs-status-pill{display:inline-block;padding:3px 10px;border-radius:99px;font-size:11px;font-weight:600;white-space:nowrap;line-height:1.6;}
.fhs-status-open       {background:#fef0e6;color:#b8460f;}
.fhs-status-in-progress{background:#eff6ff;color:#1e40af;}
.fhs-status-resolved   {background:#f0fdf4;color:#166534;}
.fhs-status-closed     {background:#f8fafc;color:#64748b;}
.fhs-priority-pill{display:inline-block;padding:2px 8px;border-radius:99px;font-size:11px;font-weight:600;}
.fhs-priority-low   {background:#f8fafc;color:#64748b;}
.fhs-priority-normal{background:#f0fdf4;color:#166534;}
.fhs-priority-high  {background:#fffbeb;color:#92400e;}
.fhs-priority-urgent{background:#fef2f2;color:#991b1b;}
.fhs-category-tag{display:inline-block;padding:2px 8px;border-radius:99px;font-size:11px;font-weight:500;background:var(--fhs-bg-subtle);color:var(--fhs-text-muted);border:1px solid var(--fhs-border);}
.fhs-count-badge{background:var(--fhs-bg-subtle);color:var(--fhs-text-muted);font-size:11px;font-weight:500;padding:2px 7px;border-radius:99px;}
.fhs-nav-badge{display:inline-flex;align-items:center;justify-content:center;background:#f16a22;color:#fff;font-size:10px;font-weight:700;padding:1px 5px;border-radius:99px;min-width:18px;line-height:1.4;}
/* Ticket detail layout */
.fhs-ticket-layout{display:grid;grid-template-columns:1fr 260px;gap:24px;align-items:start;}
@media(max-width:768px){.fhs-ticket-layout{grid-template-columns:1fr;}}
.fhs-ticket-header-top{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;flex-wrap:wrap;}
.fhs-ticket-title{font-size:18px;font-weight:700;margin:0 0 8px;color:var(--fhs-text);}
.fhs-ticket-header-meta,.fhs-ticket-header-actions{display:flex;align-items:center;gap:8px;flex-wrap:wrap;}
.fhs-breadcrumb{font-size:13px;margin-bottom:18px;}
.fhs-breadcrumb a{color:#f16a22;text-decoration:none;}
.fhs-breadcrumb a:hover{text-decoration:underline;}
/* Thread */
.fhs-message-thread{display:flex;flex-direction:column;}
.fhs-message{display:flex;gap:14px;align-items:flex-start;padding:16px 0;border-bottom:1px solid var(--fhs-bg-subtle);}
.fhs-message:last-child{border-bottom:none;}
.fhs-message-avatar{flex-shrink:0;}
.fhs-user-avatar{width:36px;height:36px;border-radius:50%;display:block;}
.fhs-support-avatar{width:36px;height:36px;border-radius:50%;background:var(--fhs-primary-light);color:#f16a22;display:flex;align-items:center;justify-content:center;border:2px solid rgba(241,106,34,.3);}
.fhs-message-body{flex:1;min-width:0;}
.fhs-message-header{display:flex;align-items:baseline;gap:10px;margin-bottom:6px;flex-wrap:wrap;}
.fhs-message-author{font-size:13px;font-weight:600;color:var(--fhs-text);}
.fhs-message-time{font-size:11px;color:var(--fhs-text-light);}
.fhs-message-content{font-size:13.5px;color:var(--fhs-text);line-height:1.65;word-break:break-word;}
.fhs-message--support .fhs-message-body{background:var(--fhs-primary-light);border-radius:var(--fhs-radius);padding:12px 16px;border:1px solid rgba(241,106,34,.15);}
/* Reply card */
.fhs-reply-card{background:var(--fhs-bg-subtle);}
.fhs-reply-title{font-size:13px;font-weight:600;color:var(--fhs-text-muted);margin:0 0 10px;}
.fhs-reply-actions{margin-top:10px;display:flex;gap:8px;}
/* Sidebar */
.fhs-sidebar-card{background:var(--fhs-bg);border:1px solid var(--fhs-border);border-radius:var(--fhs-radius-lg);padding:18px;margin-bottom:14px;}
.fhs-sidebar-card-title{font-size:11px;font-weight:700;color:var(--fhs-text-light);text-transform:uppercase;letter-spacing:.07em;margin-bottom:12px;}
.fhs-detail-list{list-style:none;margin:0;padding:0;}
.fhs-detail-list li{display:flex;justify-content:space-between;align-items:center;padding:7px 0;border-bottom:1px solid var(--fhs-bg-subtle);font-size:13px;gap:8px;}
.fhs-detail-list li:last-child{border-bottom:none;}
.fhs-detail-label{color:var(--fhs-text-light);flex-shrink:0;font-size:12px;}
/* Dashboard widget */
.fhs-dashboard-widget{background:var(--fhs-bg);border:1px solid var(--fhs-border);border-radius:var(--fhs-radius);padding:14px 16px;margin-top:16px;}
.fhs-widget-header{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:600;color:var(--fhs-text);margin-bottom:8px;}
.fhs-widget-badge{background:#f16a22;color:#fff;font-size:10px;font-weight:700;padding:2px 7px;border-radius:99px;}
.fhs-widget-body{font-size:13px;color:var(--fhs-text-muted);}
/* New ticket card */
.fhs-new-ticket-card{border-color:rgba(241,106,34,.3);background:var(--fhs-primary-light);}
/* Empty states */
.fhs-empty-state{text-align:center;padding:48px 20px;color:var(--fhs-text-light);}
.fhs-empty-state svg{margin:0 auto 14px;opacity:.4;display:block;}
.fhs-empty-state p{font-size:14px;margin:0 0 4px;color:var(--fhs-text-muted);}
.fhs-empty-state .fhs-empty-sub{font-size:13px;}
.fhs-empty-state-sm{font-size:13px;color:var(--fhs-text-light);padding:12px 0;}
/* Admin shared */
.fhs-admin-ticket-layout{display:grid;grid-template-columns:1fr 280px;gap:24px;align-items:start;margin-top:20px;}
.fhs-message-thread{background:#fff;border:1px solid #e2e8f0;border-radius:10px;padding:16px 20px;}
.fhs-reply-card{background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:18px 20px;}